Handicap data synced for every member club
The challenge they faced
A regional golf association organizing tournaments and managing memberships across public and private golf clubs, the team was struggling with fragmented member and club data across their systems. Their handicap management platform and HubSpot were not fully synchronized: many club locations existed outside the native integration pathway, duplicates had accumulated in HubSpot over time, and manually maintained contact records risked being overwritten during data syncs. The team needed a way to bring all clubs into a unified system without losing their current, accurate data.
The strategy we mapped
The team needed to extend their HubSpot integration with a handicap management system to accommodate additional golf club locations. Rather than rebuild the existing connection or force the new clubs into a misaligned framework, we structured the work as a targeted custom integration that could layer onto the current setup without disrupting live processes.
The solutions we executed
What changed after the engagement.
The client's handicap management platform and HubSpot now operate in unified synchronization across all club locations. The custom coded action allows newly added venues to flow data seamlessly into HubSpot without disrupting existing connections or risking data loss from manual overwrites. The team can now manage members and club information through a single, integrated system rather than maintaining fragmented records across multiple platforms.
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