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The Bluleadz Blog
Applying HubSpot education to every aspect of your organization.
How HubSpot's AI Service Hub Tools Help Improve Customer Satisfaction
Okay, stop me if you've heard this one: the company's VP of finance (or whoever's in charge of the budget) is demanding that the customer support team slash its expenses by 15%. However, the CEO wants to increase ...
Maximize Service Hub ROI with Help Desk Automation Tools
"Work it harder, make it better, do it faster, makes us stronger" —Daft Punk, Harder, Better, Faster, Stronger. So, what does this song quote have to do with customer service? In the fast-paced world of customer ...
Reinvented Service Hub Features Transforming Customer Engagement
Scaling support team resources and driving customer retention are key concerns for any customer experience (CX) leader. Whether you're a VP of customer support or a support team manager, it's a struggle to acquire ...
7 Benefits of Using HubSpot’s New Customer Portal to Improve Your CX
When was the last time you enjoyed calling a business to ask about the status of your purchase? You have to set aside time to do so. You have to prepare yourself mentally to be placed on hold, or having to tell your ...
How HubSpot's New Service Hub Features Elevate the Customer Experience
When was the last time you were placed on hold? How was that experience? Did you dance to the beat of the elevator music? Were you excited about telling your story all over again to the next representative who answered ...
7 Tips for Using Your Help Desk and Ticketing Tools in Service Hub
One of the best indicators of success is providing a great customer experience. Note that I said great; not just good. In the age of instant gratification, it behooves any business to go the extra mile for customers. ...
6 Tips for Making the Most of the Free HubSpot Service Hub
Whenever businesses consider customer relationship management software or platforms, all they usually see are dollar signs. And it's true. At times, a full deck of analytics, metrics, and automation tools can come with ...